Reviews

Alex came highly recommended by several co-workers. Her commitment to her clients is unparalleled and she lived up to the reputation that proceeded her. Her knowledge and expertise were extremely helpful as a first time home buyer. Alex was incredible throughout the entire process, and continues to be even after closing. As a first time home buyer, I was grateful for the time, patience, and availability Alex brought to the table. Alex will be the only Agent I will use moving forward for any and all real estate purchases.

Thanks. Great job

Excellent very experienced

Alex was always readily available and made me feel as though my satisfaction and comfort with my sale was her priority.

Alexandra Serrano is now my most trusted realtor having worked with her for years on several home purchases and sales. She is an overall amazing person and a fantastic realtor! She handled the sale of our home expertly and delivered exactly what she estimated would be the sale price. I felt comfortable talking through all aspects of the sale, I always felt like my concerns were heard and resolved, and I knew that she had my best interest at the front of each conversation. I will continue to refer her to all my friends, family, and strangers because I know she has been consistently respectful and trustworthy throughout all the years I have worked with her. I trust her for the biggest transactions in my life and I would always choose her for my real estate support! Thank you Alex!

Alex did a wonderful job helping us to choose a good neighborhood in a large area that we had limited knowledge of when looking. We are close to stores, restaurants, interstate, etc and she even got both my wife and I to less than 15 minutes away from work. She did amazing with our negotiation and got us repair work that needed to be done before moving in and even made sure a piece that got missed was added in after the fact. She stayed with us through many ups and downs during this still absolutely insane market and always encouraged us when we were having doubts and struggling to continue with the process due to losing multiple bids.

Alexandra Serrano helped us sell our home while we are across the country in California. She has gone above and beyond all expectations for our home appraisal. She did her research and ran all comps to make sure our home came in above the “expected price point.” Alexandra truly cares about her clients and will do whatever it takes to make sure you are happy and ensure everything goes as smooth as possible.

Without putting my life story on here. In the middle of buying the house I got some really bad news. I decided to continue moving forward and Alex was extremely patient and calm. She went above and beyond just being my agent. I will be buying my houses wherever Alex is.

We were out of state buyers and Alex was so helpful in guiding us through the crazy housing market. She is extremely responsive and I loved all of the communication we had. Alex knows the market is very hot right now and was able to go look at home and facetime us to see them either the same day they were listed or the next day. I don't think we would have survived this process without her. She was encouraging and optimistic during the entire process and I appreciated that she seemed to really care about us during the process. I can't recommend Alex enough for buying/selling in the Hampton Roads area. She will go above and beyond for you!!

The best real estate agent in Hampton Roads that you can find!